Comparison

Raaft captures a click. Quitlo captures the conversation.

Cancel flows capture clicks. Voice captures reasons.

Raaft builds retention flows (cancel pages, downgrades, pauses) for Stripe/Chargebee billing. Good at the save attempt, but no voice intelligence.

Feature comparison

Feature

Raaft

Quitlo

Cancel flow widget

AI voice follow-up

NPS/CSAT/CES surveys

Pause/downgrade offers

Via widget

Chargebee integration

Planned

Slack summaries

Webhooks
Full structured summaries

Ticket creation (Jira/Linear)

Sentiment analysis

Pattern analytics

Flow analytics
Conversation + survey patterns

Save opportunity detection

Starting price

$79-$299/mo
$99/mo

Starting price

$79-$299/mo

$99/mo

What Raaft does well

  • Easy Stripe and Chargebee integration
  • Good cancel flow templates with pause/downgrade options
  • Usage-based pricing tiers
  • Focused tool that does one thing well

Where Quitlo differs

  • AI voice follow-up for detractors and cancelled customers
  • Structured Slack summaries with sentiment, key quotes, and save opportunities
  • One-click ticket creation from conversation insights
  • Pattern analytics across all conversations
  • 5-minute setup, no cancel flow template design required

Who should use what

Choose Raaft if you

  • Use Chargebee and need native integration today
  • Want to focus purely on cancel flow optimization with pause/downgrade offers
  • Prefer a single-purpose tool for cancel page design

Choose Quitlo if you

  • Want to understand WHY customers cancel, not just prevent the click
  • Need AI voice conversations that capture the full story
  • Want cancel flow, surveys, and voice intelligence in one tool
  • Need structured Slack summaries with sentiment and competitive intel

The Quitlo Difference

Raaft tells you WHAT: a score, a checkbox, a category. Quitlo tells you WHY: a 2-minute AI voice conversation that captures the real reason.

Frequently asked questions

Yes. Quitlo integrates natively with Stripe to trigger AI voice conversations and surveys when customers cancel.

Raaft builds cancel flow pages with downgrades, pauses, and save offers at the point of cancellation. Quitlo goes further by having AI voice conversations with customers after they cancel, uncovering the deeper reasons behind their decision.

Quitlo includes a cancel flow widget, so it can replace Raaft's core functionality. But it also adds AI voice follow-up, NPS/CSAT surveys, and Slack summaries. Many teams find Quitlo covers both the cancel flow and the insight layer.

Raaft ranges from $79-$299/mo depending on your plan. Quitlo starts at $99/mo and includes cancel flows, AI voice follow-up, surveys, and Slack summaries in one platform.

Both are relatively quick to set up. Quitlo takes about 5 minutes. Connect Stripe and you're live with both cancel flows and AI voice follow-up. Raaft's cancel flow builder may take longer to customize templates.

Quitlo currently integrates natively with Stripe. Chargebee support is on our roadmap. If you're on Chargebee, Raaft may be a better fit for cancel flows today, though Quitlo's voice follow-up can still be triggered manually.

Raaft tells you which cancel flow option customers selected. Quitlo tells you why, through actual voice conversations that capture sentiment, competitive intel, and whether the customer would come back. These insights arrive as structured Slack summaries.

Related reading

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